At Martela, we want to take good care of our people and partners and actively follow the development of the coronavirus epidemic in accordance with the regulatory guidelines and recommendations. Our employees are instructed on how to protect themselves from the virus, how to conduct themselves at work, and how to act in case there’s a risk of being exposed to the virus. The guidance will be updated as necessary.
Those working in the customer interface have received instructions on how to handle customer work and maintain the normal level of service.
- Our customer service is fully operational and normally available by telephone and email.
- Our warehouses are open and fully operational.
- Our salespeople are reachable normally and our offices are open subject to regulatory guidance.
Currently, we do not have information on delivery issues – we will monitor the situation and notify you if there is a change in this.