Miia Leppänen, MA & Service Designer, is a Workplace Specialist working in the intersection between users, design and decision making. She is at her best when she gets users engaged and leaders to understand different insights. Her main responsibilities at Martela are in the area of user-centred workplace design, such as workshops and gathering user insight to find the best solutions for every workplace. There are always soft and hard information of human behaviour and you need to mix it wisely. "The numbers can tell us what happens and the people can explain why. If we do it together, we can all get involved and find out what is the best solution for us."